Manage your team workflow

  • With more than 6 local community managers on our Facebook Page, the Timeline Manager is the perfect tool to manage conversations.

    — YSL Fragrances & Beauty

Background and objectives

YSL Fragrances & Beauty wanted to enable its local teams to manage conversations themselves. Those teams had to be able to perform - sometimes exclusively - different tasks, including creating drafts, publishing geotargeted posts, and moderating comments.

Tigerlily Solution

Timeline Manager  lets YSL manage those types of permissions, so it can easily manage multiple user accounts, and create permissions levels in a very granular way.

Results

Up to 6 different teams are able to collaborate, and manage all together conversations on a single Timeline, in several different languages.